Terms and Conditions

These Terms and Conditions (“Terms”) govern the access to, and the use of, the website located at www.nathanbrank.com (the “Site”). By accessing or using the Site, you (“you” or “User”) agree to be bound by these Terms. If you do not agree, you must not use the Site. These Terms apply in addition to our Privacy Policy, Cookie Policy, AI Usage & Content Disclosure Policy, Marketing Consent Notice, and, where a services relationship exists, our Professional Services Terms of Use.

Nathan & Brank is a retained marketing partner operating across the United Arab Emirates, Kenya, and South Africa, and serving clients internationally. The Site provides information about our services, methodology, and team, and allows visitors to make enquiries, request proposals, and subscribe to communications.

The Site is intended for business users and individuals acting in a professional capacity who are at least 18 years old. By using the Site, you represent that you meet this requirement and that any information you submit is accurate and that you have authority to submit it on behalf of any organisation you represent.

You agree to use the Site only for lawful purposes and in accordance with these Terms.

You must not:

• use the Site in any way that breaches any applicable local, national, or international law or regulation;
• attempt to gain unauthorised access to the Site, servers, or any systems or networks connected to the Site;
• introduce viruses, trojans, worms, or other material that is malicious or technologically harmful;
• scrape, harvest, or extract data from the Site by automated means without our prior written consent;
• misrepresent your identity or affiliation, or impersonate any person or entity;
• use the Site to transmit unsolicited advertising or promotional material.

We may suspend or restrict access to the Site, in whole or in part, at our discretion and without notice, including for maintenance, security, or breach of these Terms.

All content on the Site, including text, graphics, logos, the Nathan & Brank name and marks, methodology descriptions (including the WHO/WHY/WHAT/WHERE framework), images, and the design and structure of the Site is owned by or licensed to Nathan & Brank and is protected by copyright, trademark, and other intellectual property laws.

You must not reproduce, republish, distribute, modify, create derivative works from, or commercially exploit any content without our prior written consent. Nothing in these Terms grants you any licence or right in any Nathan & Brank intellectual property except as expressly stated.

The information on the Site, including service descriptions, case studies, pricing indications, and methodology descriptions is provided for general informational purposes and does not constitute a binding offer to contract. A commercial relationship with Nathan & Brank is only formed upon execution of a signed proposal, statement of work, or services agreement, which will incorporate our Professional Services Terms of Use. In the event of any conflict between the Site content and a signed agreement, the signed agreement prevails.

The Site may contain links to third-party websites, platforms, or content (including social media, client references, and press coverage) that are not owned or controlled by Nathan & Brank. We are not responsible for the content, accuracy, or practices of third-party sites and linking does not imply endorsement. Access to third-party sites is at your own risk and subject to their own terms.

The Site and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including as to accuracy, completeness, reliability, availability, or fitness for a particular purpose. We do not warrant that the Site will be uninterrupted, secure, or error-free, or that defects will be corrected.

Case studies, results, and performance figures referenced on the Site reflect specific client circumstances and are not a guarantee of similar outcomes for any other business.

To the maximum extent permitted by applicable law, Nathan & Brank shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenue, data, business opportunity, or goodwill, arising out of or in connection with your use of, or inability to use, the Site, whether in contract, tort (including negligence), or otherwise, even if advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law, including liability for fraud or wilful misconduct.

You agree to indemnify and hold harmless Nathan & Brank, its officers, employees, and agents against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Site.

Our collection and use of personal data through the Site is described in our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference. Depending on your location, this may include obligations under the UAE Personal Data Protection Law (UAE PDPL), the EU General Data Protection Regulation (EU GDPR), the United Kingdom GDPR (UK GDPR), South Africa's Protection of Personal Information Act (POPIA), and the Kenya Data Protection Act.

We may update these Terms from time to time to reflect changes in our services, legal requirements, or operating practices. The updated Terms will be posted on the Site with a revised effective date. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms. Material changes will, where required by law, be notified through appropriate means.

These Terms are governed by the laws of the United Arab Emirates. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of Dubai, without prejudice to any mandatory consumer protection rights you may have under the law of your country of residence.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any provision shall not constitute a waiver of that provision. These Terms, together with the policies referenced in them, constitute the entire agreement between you and Nathan & Brank regarding use of the Site.

Questions about these Terms should be directed to:

support@nathanbrank.com